Wake Forest University
Update - We are continuing to investigate this issue.
Oct 03, 2023 - 10:20 EDT
Investigating - The Turnitin integration within our Canvas environment is giving users a “403 error” when attempting to view information. We are working with the vendor to resolve the issue.
Oct 03, 2023 - 10:20 EDT

About This Site

Welcome to WFU's Service Status Dashboard. Don't see an issue posted here? Contact IS Service Desk.

Please note, Saturday mornings are reserved for general systems maintenance. You may experience brief disruption of services between 7 a.m. and noon.

Network Operational
Wireless connectivity Operational
Wired connectivity Operational
Eduroam Operational
VPN
Operational
Email Services Operational
G Suite Gmail Operational
Identity Operational
Account.wfu.edu
Operational
Information Systems Operational
is.wfu.edu Operational
High-Performance Computing (HPC) DEAC Cluster
Operational
OneWFU Operational
WIN
Operational
AskDeac Operational
Software@WFU Operational
Computing - Windows OS Operational
Administrative Technology Operational
Banner Operational
Workday Operational
DeaconSpace
Operational
Cognos Operational
CrashPlan Operational
AWS directconnect-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
Academic Technology Partial Outage
Qualtrics Operational
VoiceThread Operational
Adobe Creative Cloud Operational
Canvas Operational
DegreeWorks Operational
Kaltura Operational
Turnitin Partial Outage
Multimedia and Cable TV Operational
Cable TV Network Operational
WebEx Operational
Ditto (Wireless Screen Sharing) Operational
Google Meet Operational
Zoom Cloud Recording Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Web Portal Operational
Zoom Marketplace Operational
Telecom Operational
Unified Communications Manager (VoIP) Operational
Web Hosting Operational
users.wfu.edu Operational
cPanel Hosting Operational
groups.wfu.edu Operational
Main WFU Website (www.wfu.edu) Operational
File Shares
Operational
Printing Operational
Students (PaperCut) Operational
Faculty and Staff Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Canvas Scheduled Maintenance Oct 5, 2023 01:00-03:15 EDT
Canvas will completing routine maintenance on the WFU Canvas instance. Downtime is only scheduled for 15 minutes; however, it could last longer if needed.
Posted on Sep 28, 2023 - 10:25 EDT
Workday Weekly Service Update Oct 7, 2023 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Sep 06, 2023 - 12:13 EDT
Workday Weekly Service Update Oct 14, 2023 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Sep 06, 2023 - 12:14 EDT
Workday Quarterly Extended Service Update Oct 21, 2023 02:00-13:00 EDT
The Workday Quarterly Extended Service Update is currently in Progress. The system should be available no later than 1PM. We will provide updates as necessary.
Posted on Sep 06, 2023 - 12:16 EDT
Workday Weekly Service Update Oct 28, 2023 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Sep 06, 2023 - 12:17 EDT
Workday Weekly Service Update Nov 4, 2023 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Sep 06, 2023 - 12:58 EDT
Workday Weekly Service Update Nov 11, 2023 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Sep 06, 2023 - 12:59 EDT
Workday Quarterly Extended Service Update Nov 18, 2023 02:00-09:00 EST
The Workday Quarterly Extended Service Update is currently in Progress. The system should be available no later than 9 AM. We will provide updates as necessary.
Posted on Sep 06, 2023 - 13:00 EDT
Workday Weekly Service Update Nov 25, 2023 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Sep 06, 2023 - 13:02 EDT
Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

Unresolved incident: Turnitin integration within Canvas currently not working.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023
Completed - The scheduled maintenance has been completed.
Sep 30, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 02:00 EDT
Scheduled - Workday Production will be unavailable until 3PM today to accommodate the weekly Workday Updates and Phase I of the Workday Student Project.
Sep 29, 15:24 EDT
Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023
Completed - The scheduled maintenance has been completed.
Sep 23, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 02:00 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 17:31 EDT
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.