Wake Forest University
All Systems Operational

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Welcome to WFU's Service Status Dashboard. Don't see an issue posted here? Contact IS Service Desk.

Network Operational
Wireless connectivity Operational
Wired connectivity Operational
Eduroam Operational
VPN ? Operational
Email Services Operational
Legacy Listserv Service ? Operational
G Suite Gmail Operational
Identity Operational
DeacnetID ? Operational
Information Systems Operational
is.wfu.edu Operational
LiveChat Chat widget Operational
High-Performance Computing (HPC) DEAC Cluster ? Operational
WIN ? Operational
AskDeac Operational
Administrative Technology Operational
Banner Operational
Workday Operational
DeaconSpace ? Operational
Cognos Operational
Cisco WebEx Operational
CrashPlan Operational
Academic Technology Operational
Qualtrics Operational
Sakai Operational
VoiceThread Operational
Adobe Creative Cloud Operational
Multimedia and Cable TV Operational
Cable TV Network Operational
Video Conferencing Operational
WebEx Operational
Ditto (Wireless Screen Sharing) Operational
Telecom Operational
Unified Communications Manager (VoIP) Operational
Nortel Telephone System Operational
Web Hosting Operational
users.wfu.edu Operational
cPanel Hosting Operational
groups.wfu.edu Operational
Main WFU Website (www.wfu.edu) Operational
PDC Online ? Operational
File Shares ? Operational
Printing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workday Quarterly Service Update Oct 19, 02:00-14:00 EDT
The Workday Quarterly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Sep 12, 12:19 EDT
Workday Weekly Service Update Oct 26, 02:00-07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 12, 14:14 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 13:59 EDT
Workday Weekly Service Update Nov 2, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Oct 3, 08:54 EDT
Workday Weekly Service Update Nov 9, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Oct 3, 08:55 EDT
Workday Monthly Service Update Nov 16, 02:00-10:00 EDT
The Workday Monthly Extended scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Oct 3, 09:03 EDT
Workday Weekly Service Update Nov 23, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Oct 3, 09:05 EDT
Workday Weekly Service Update Nov 30, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Oct 3, 09:05 EDT
Past Incidents
Oct 17, 2019

No incidents reported today.

Oct 16, 2019
Cable TV outage in 4 buildings
Resolved - This incident has been resolved.
Oct 16, 19:18 EDT
Identified - The cable TV in Carswell, Bostwick, Johnson, and Collins is down. Information systems discovered a power supply failure. We are in the process of replacing it hope to have service restored around 6 pm. Stream 2 ( https://webplayer.mystream2.com ) is an option for those in the affected buildings.
Oct 16, 16:00 EDT
Oct 15, 2019

No incidents reported.

Oct 14, 2019
Cable TV Network Unavailable
Completed - The scheduled maintenance has been completed.
Oct 14, 17:42 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:00 EDT
Scheduled - Today, October 14, 2019, WFU Facilities Management will be conducting maintenance that will impact cable TV. Between 5:00 pm and 6:00 pm, cable TV will be unavailable across the campus community.
Oct 14, 14:03 EDT
Oct 13, 2019

No incidents reported.

Oct 12, 2019
Workday Weekly Service Update
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 02:00 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 11:33 EDT
Oct 11, 2019

No incidents reported.

Oct 10, 2019
Student Printing Services Unavailable
Completed - The scheduled maintenance has been completed.
Oct 10, 14:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 08:30 EDT
Scheduled - Information Systems at Wake Forest University will perform an upgrade of the student printing service this Thursday, October 10, 2019 (during Fall Break). The upgrade impacts all student printing services at Reynolda Campus (ZSR Library, Worrell Hall, and Farrell Hall), Charlotte, Wake Health, and Innovation Quarter (Building 60). While the upgrade is being performed, all student printing services will be unavailable. No action will be required to continue to use printers after the upgrade.
Oct 7, 16:07 EDT
EMS issues
Postmortem - Read details
Oct 10, 11:47 EDT
Resolved - This incident has been resolved.
Oct 10, 11:43 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 11:39 EDT
Investigating - We are currently experiencing issues in connecting to EMS. Information Systems personnel are working to isolate and fix the problem. This message will be updated as soon as possible
Oct 10, 11:35 EDT
Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019
Medical School Active Directory (mdc02pp) tunnel is down
Resolved - Their website code pointed to a logon server that was offline. Wake Health changed this code to point to a "central" address for all logon servers. All is up and running. waketrack and wakeup can now be logged in again.
Oct 6, 14:22 EDT
Investigating - We are currently investigating a tunnel issue for connecting to WFUBMC Active Directory from our campus.
Oct 6, 00:53 EDT
Oct 5, 2019
Workday Weekly Service Update
Completed - The scheduled maintenance has been completed.
Oct 5, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 02:00 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 11:25 EDT
Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

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