Wake Forest University
Virtual Private Network (VPN) - Service Disruption
Update - Information Systems continues to work with both Google and Cisco on this issue. For those affected, a workaround has been identified. Please contact the Service Desk if you are receiving this error.

We will post updates as more information is available.
Jan 27, 16:17 EST
Identified - A small number of users are receiving the following error during authentication with the Cisco AnyConnect VPN client: "This browser or app may not be secure".

If you are receiving this error please contact the Service Desk.

Information Systems is working to identify the root cause and implement a solution.

We will post an update when more information is available.
Dec 31, 15:48 EST

About This Site

Welcome to WFU's Service Status Dashboard. Don't see an issue posted here? Contact IS Service Desk.

Network Operational
Wireless connectivity Operational
Wired connectivity Operational
Eduroam Operational
VPN ? Operational
Email Services Operational
Legacy Listserv Service ? Operational
G Suite Gmail Operational
Identity Operational
DeacnetID ? Operational
Information Systems Operational
is.wfu.edu Operational
LiveChat Chat widget Operational
High-Performance Computing (HPC) DEAC Cluster ? Operational
WIN ? Operational
AskDeac Operational
Administrative Technology Operational
Banner Operational
Workday Operational
DeaconSpace ? Operational
Cognos Operational
Cisco WebEx Operational
CrashPlan Operational
Academic Technology Operational
Qualtrics Operational
Sakai Operational
VoiceThread Operational
Adobe Creative Cloud Operational
Canvas Operational
Multimedia and Cable TV Operational
Cable TV Network Operational
Video Conferencing Operational
WebEx Operational
Ditto (Wireless Screen Sharing) Operational
Telecom Operational
Unified Communications Manager (VoIP) Operational
Nortel Telephone System Operational
Web Hosting Operational
users.wfu.edu Operational
cPanel Hosting Operational
groups.wfu.edu Operational
Main WFU Website (www.wfu.edu) Operational
PDC Online ? Operational
File Shares ? Operational
Printing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workday Weekly Service Update Feb 1, 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Jan 9, 08:51 EST
Workday Weekly Service Update Feb 8, 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Jan 9, 08:58 EST
Workday Weekly Service Update Feb 15, 02:00-07:00 EST
The Workday monthly extended maintenance is currently in progress. We will provide updates as necessary.
Posted on Jan 9, 09:01 EST
Workday Weekly Service Update Feb 15, 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Jan 9, 09:00 EST
Workday Quarterly Service Update Feb 22, 02:00-14:00 EST
The Workday Quarterly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Jan 9, 09:04 EST
Workday Weekly Service Update Feb 29, 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Jan 9, 09:05 EST
Past Incidents
Jan 29, 2020

No incidents reported today.

Jan 28, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020
Workday Production Currently Unavailable
Resolved - Workday Production is now available
Jan 25, 08:09 EST
Update - Our Workday Production Tenant has been delayed due to Workday applying service updates. We will provide further information as it becomes available.
Jan 25, 07:10 EST
Update - Our Workday Production Tenant has been delayed due to Workday applying service updates. We will provide further information as it becomes available.
Jan 25, 07:09 EST
Monitoring - Our Workday Production Tenant has been delayed due to Workday applying service updates. We will provide further information as it becomes available.
Jan 25, 07:09 EST
Investigating - Our Workday Production Tenant has been delayed due to Workday applying service updates. We will provide further information as it becomes available.
Jan 25, 07:08 EST
Workday Weekly Service Update
Completed - The scheduled maintenance has been completed.
Jan 25, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 02:00 EST
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 11:38 EST
Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020
AskDeac (help.wfu.edu) - Deceptive site ahead
Resolved - The vendor has implemented a fix and the issue has been resolved. Chrome users should no longer receive a warning message.

Please contact the IS Service Desk if you continue to experience an issue.
Jan 22, 10:36 EST
Identified - The vendor is currently working with Amazon Web Services (AWS) on the issue. A temporary fix has been implemented, and users should no longer see the "Deceptive site ahead" message in the Chrome browser.

We will provide an update when the problem has been permanently fixed.
Jan 21, 11:36 EST
Investigating - We are currently experiencing a service disruption with AskDeac (help.wfu.edu). Chrome browser users will see a red screen with the text, "Deceptive site ahead." At this time, we do not believe there is an active security concern.

The software vendor is working with Google to identify a solution. We recommend users who need to access AskDeac use a different browser.

We will post an update when more information is available.
Jan 21, 10:10 EST
Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020
Workday Monthly Extended Service Update
Completed - The scheduled maintenance has been completed.
Jan 18, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 02:00 EST
Scheduled - The Workday monthly extended maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 11:37 EST
Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

← Incident History Powered by Statuspage