Wake Forest University
All Systems Operational

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Welcome to WFU's Service Status Dashboard. Don't see an issue posted here? Contact IS Service Desk.

Network Operational
Wireless connectivity Operational
Wired connectivity Operational
Eduroam Operational
VPN ? Operational
Email Services Operational
Legacy Listserv Service ? Operational
G Suite Gmail Operational
Identity Operational
DeacnetID ? Operational
Information Systems Operational
is.wfu.edu Operational
LiveChat Chat widget Operational
ResolveIT ? Operational
High-Performance Computing (HPC) DEAC Cluster ? Operational
WIN ? Operational
Administrative Technology Operational
Banner Operational
Workday Operational
DeaconSpace ? Operational
Cognos Operational
Cisco WebEx Operational
CrashPlan Operational
Academic Technology Operational
Qualtrics Operational
Sakai Operational
VoiceThread Operational
Adobe Creative Cloud Operational
Multimedia and Cable TV Operational
Cable TV Network Operational
Video Conferencing Operational
WebEx Operational
Ditto (Wireless Screen Sharing) Operational
Telecom Operational
Unified Communications Manager (VoIP) Operational
Nortel Telephone System Operational
Web Hosting Operational
users.wfu.edu Operational
cPanel Hosting Operational
groups.wfu.edu Operational
Main WFU Website (www.wfu.edu) Operational
PDC Online ? Operational
File Shares ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workday Weekly Service Update Mar 30, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Feb 27, 14:06 EST
Workday Weekly Service Update Apr 6, 02:00-07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 18, 13:56 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 13:55 EDT
Workday Monthly Extended Service Update Apr 13, 02:00-10:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 18, 14:29 EDT
Scheduled - The Workday extended monthly scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 14:03 EDT
Workday Weekly Service Update Apr 20, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Mar 18, 14:30 EDT
Workday Weekly Service Update Apr 27, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Mar 18, 14:31 EDT
Past Incidents
Mar 26, 2019

No incidents reported today.

Mar 25, 2019
Cable TV - Partial Service Disruption Identified
Resolved - This incident has been resolved. Cable television services have been restored in ZSR Library, Olin, Winston, and Salem Halls.
Mar 25, 14:27 EDT
Update - We are continuing to work on a fix for this issue.
Mar 25, 10:42 EDT
Identified - Information Systems has identified a service disruption with cable television. ZSR Library, Olin Hall, Winston Hall, and Salem Hall are the impacted areas, and currently have no cable TV service. Our staff is working with Apogee to implement a solution.

We will post an update when more information is available.
Mar 25, 10:40 EDT
Mar 24, 2019

No incidents reported.

Mar 23, 2019
Workday Weekly Service Update
Completed - The scheduled maintenance has been completed.
Mar 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 02:00 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:05 EST
Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019
Ditto website not functioning properly (wireless mirroring your laptop/device) .
Resolved - Ditto issue is connected to one room only now. We are working to resolve the last room with the vendor.
Mar 19, 16:31 EDT
Identified - Multimedia contacted the vendor to let them know we are experiencing issues using Ditto website. We will update the incident as soon as we hear back from the vendor.
Mar 19, 11:47 EDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019
Workday Weekly Service Update
Completed - The scheduled maintenance has been completed.
Mar 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 02:00 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary
Feb 27, 14:03 EST
Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019
Taylor Efird cable TV outage (coax only- Streaming still available)
Resolved - This incident has been resolved.
Mar 12, 15:43 EDT
Update - We are continuing to monitor for any further issues.
Mar 11, 11:06 EDT
Monitoring - The fiber connection for cable tv is being relocated to a new location. Anticipated outage is 2 days.
Mar 11, 09:58 EDT
Fiber relocation work in Taylor Efird Residence Halls
Completed - Scheduled Maintenance is completed. All systems are operational.
Mar 12, 14:32 EDT
Update - Scheduled Maintenance is still in progress, All fire alarm circuits are operational. Splicing work will continue tomorrow.
Mar 11, 16:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:00 EDT
Scheduled - We are undergoing scheduled maintenance work to move fiber optic cabling out of a High Voltage Mechanical space to the Network Closet on the 3rd floor of Taylor Residence Hall.
Services impacted should be Fire Alarm circuits and Cable TV.
Fire Alarm Circuits are back up as of 4:46 PM 3/11/19
Mar 11, 08:49 EDT
Cable TV - Service Disruption for Reynolda Campus
Resolved - This incident has been resolved.
Mar 12, 10:03 EDT
Update - We are continuing to work on a fix for this issue.
Mar 12, 09:32 EDT
Update - We are continuing to work on a fix for this issue.
Mar 12, 09:31 EDT
Identified - Campus cable TV is out for all of Reynolda campus. We located the problem and are working to repair.
Mar 12, 09:30 EDT
Investigating - We are currently experiencing a service disruption with Cable TV in Reynolda Hall and Maya Angelou.

We will post an update when more information is available.
Mar 12, 08:56 EDT
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