Wake Forest University
All Systems Operational

About This Site

Welcome to WFU's Service Status Dashboard. Don't see an issue posted here? Contact IS Service Desk.

Please note, Saturday mornings are reserved for general systems maintenance. You may experience brief disruption of services between 7 a.m. and noon.

Network Operational
Wireless connectivity Operational
Wired connectivity Operational
Eduroam Operational
VPN ? Operational
Email Services Operational
G Suite Gmail Operational
Identity Operational
Account.wfu.edu ? Operational
Information Systems Operational
is.wfu.edu Operational
High-Performance Computing (HPC) DEAC Cluster ? Operational
WIN ? Operational
AskDeac Operational
Software@WFU Operational
Administrative Technology Operational
Banner Operational
Workday Operational
DeaconSpace ? Operational
Cognos Operational
CrashPlan Operational
AWS directconnect-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
Academic Technology Operational
Qualtrics Operational
VoiceThread Operational
Adobe Creative Cloud Operational
Canvas Operational
DegreeWorks Operational
Kaltura Operational
Multimedia and Cable TV Operational
Cable TV Network Operational
WebEx Operational
Ditto (Wireless Screen Sharing) Operational
Google Meet Operational
Zoom Cloud Recording Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Web Portal Operational
Zoom Marketplace Operational
Telecom Operational
Unified Communications Manager (VoIP) Operational
Web Hosting Operational
users.wfu.edu Operational
cPanel Hosting Operational
groups.wfu.edu Operational
Main WFU Website (www.wfu.edu) Operational
File Shares ? Operational
Printing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workday Monthly Extended Service Update Dec 10, 2022 02:00-10:00 EST
The Workday monthly extended scheduled maintenance is currently in progress. This maintenance should be completed no later than 10:00 AM. We will provide updates as necessary.
Posted on Oct 25, 2022 - 16:48 EDT
Workday Weekly Service Update Dec 17, 2022 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Oct 25, 2022 - 16:49 EDT
Workday Weekly Service Update Dec 24, 2022 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Oct 25, 2022 - 16:50 EDT
Workday Weekly Service Update Dec 31, 2022 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Oct 25, 2022 - 16:51 EDT
Workday Weekly Service Update Jan 7, 2023 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Oct 25, 2022 - 16:52 EDT
Workday Monthly Extended Service Update Jan 14, 2023 02:00-10:00 EST
The Workday monthly extended scheduled maintenance is currently in progress. This maintenance should be completed no later than 10:00 AM. We will provide updates as necessary.
Posted on Nov 29, 2022 - 15:55 EST
Workday Weekly Service Update Jan 21, 2023 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Nov 29, 2022 - 15:56 EST
Workday Weekly Service Update Jan 28, 2023 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Nov 29, 2022 - 15:59 EST
Workday Weekly Service Update Feb 4, 2023 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Nov 29, 2022 - 15:58 EST
Workday Weekly Service Update Feb 11, 2023 02:00-07:00 EST
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Nov 29, 2022 - 16:00 EST
Workday Quarterly Extended Service Update Feb 18, 2023 02:00-14:00 EST
The Workday Quarterly Extended Service Update is currently in Progress. The system should be available no later than 2PM. We will provide updates as necessary.
Posted on Nov 29, 2022 - 16:01 EST
Past Incidents
Dec 8, 2022

No incidents reported today.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022
Workday Weekly Service Update
Completed - The scheduled maintenance has been completed.
Dec 3, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 02:00 EST
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 16:46 EDT
Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022
Some difficulty connecting to certain internet sites
Resolved - We are actively working with our vendor to implement a fix for this issue. The vendor has provided several workarounds that are currently in place.
Nov 30, 09:52 EST
Monitoring - We are continuing to monitor the previously seen DNS errors when attempting to load webpages. We continue to work on finding the root cause of the issue. The temporary fix that was implemented continues to provide relief from this issue. Please contact the IS Service Desk at 336.758.4357 or help@wfu.edu if you continue to have problems.
Nov 20, 09:51 EST
Update - We are continuing to look into the ongoing issues. We have implemented a change that should temporarily fix the issue.
Nov 17, 12:39 EST
Update - We have identified and are actively working to resolve an issue that may be preventing websites from loading properly on Windows computers. This issue may be persistent on both wireless or wired connections. While we are still investigating the root cause of the issue please contact the IS Service Desk for further assistance. Contact information for the IS Service Desk can be found here: https://is.wfu.edu/services/service-desk/.
Nov 10, 09:33 EST
Investigating - We have engaged our vendor to better investigate the issues that some users are having when attempting to reach websites. If you are seeing this, please contact the Service Desk at help@wfu.edu or 336.758.4357 so we can better assist you.
Nov 9, 11:40 EST
Monitoring - Our teams have investigated various points of concern related to connection to some internet sites and we are seeing stable performance in all components of our network. We will continue to monitor for stability and consistency.
Nov 8, 16:49 EST
Investigating - We're hearing some reports of difficulty connecting to some internet sites. Our teams are investigating and we will provide updates as we learn more.
Nov 8, 09:09 EST
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022
Workday Weekly Service Update
Completed - The scheduled maintenance has been completed.
Nov 26, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 02:00 EST
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 16:45 EDT
Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

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