Wake Forest University
All Systems Operational

About This Site

Welcome to WFU's Service Status Dashboard. Don't see an issue posted here? Contact IS Service Desk.

Network Operational
Wireless connectivity Operational
Wired connectivity Operational
Eduroam Operational
VPN ? Operational
Email Services Operational
Legacy Listserv Service ? Operational
G Suite Gmail Operational
Identity Operational
DeacnetID ? Operational
Information Systems Operational
is.wfu.edu Operational
LiveChat Chat widget Operational
High-Performance Computing (HPC) DEAC Cluster ? Operational
WIN ? Operational
AskDeac Operational
Administrative Technology Operational
Banner Operational
Workday Operational
DeaconSpace ? Operational
Cognos Operational
Cisco WebEx Operational
CrashPlan Operational
Academic Technology Operational
Qualtrics Operational
Sakai Operational
VoiceThread Operational
Adobe Creative Cloud Operational
Canvas Operational
Multimedia and Cable TV Operational
Cable TV Network Operational
WebEx Operational
Ditto (Wireless Screen Sharing) Operational
Google Meet Operational
Zoom Cloud Recording Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Web Portal Operational
Telecom Operational
Unified Communications Manager (VoIP) Operational
Nortel Telephone System Operational
Web Hosting Operational
users.wfu.edu Operational
cPanel Hosting Operational
groups.wfu.edu Operational
Main WFU Website (www.wfu.edu) Operational
PDC Online ? Operational
File Shares ? Operational
Printing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workday Weekly Service Update Apr 11, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Mar 16, 19:31 EDT
Workday Weekly Service Update Apr 18, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Mar 16, 19:32 EDT
Workday Weekly Service Update Apr 25, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Mar 16, 19:33 EDT
Workday Weekly Service Update May 2, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 1, 11:55 EDT
Workday Weekly Service Update May 9, 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on Apr 1, 11:56 EDT
Workday is currently performing their quarterly extended scheduled maintenance. Access to Workday should be available no later than 2PM. We will provide updates if necessary to this schedule.
Posted on Apr 1, 11:59 EDT
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020
Completed - The scheduled maintenance has been completed.
Apr 4, 07:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 02:00 EDT
Scheduled - Workday is performing the monthly extended scheduled maintenance. Estimated system availability is no later that 10:00 am. We will provide updates as necessary.
Feb 11, 10:03 EST
Apr 3, 2020

No incidents reported.

Apr 2, 2020
Resolved - MCNC worked with Spectrum last night to increase network capacity on the private peering points that they share. This change should improve the user experience for Spectrum home Internet users that try to access networks connected to NCREN.
Apr 2, 09:49 EDT
Update - MCNC reports that they are working closely with Spectrum to add additional capacity, with work scheduled for this evening, April 1.
Apr 1, 14:00 EDT
Update - An update from MCNC, received 3/31/20 @ 9:30 PM:

Due to COVID-19, many customers that connect to NCREN have made the shift to a work from home environment. Many people are using VPNs to connect to their corporate networks. As a result, the private peering links between NCREN and Spectrum have seen a significant increase in traffic to the point where the links are saturating. This has led to higher than normal latency and poor performance when accessing networks within NCREN.

MCNC has been working diligently with Spectrum to increase the capacity of the peering links. We apologize for any inconvenience this has caused for your organizations, as we continue to work on improving network performance.
Mar 31, 21:34 EDT
Investigating - We are investigating reports of slow connectivity connecting to campus resources. We have confirmed that there are statewide network issues between residential internet service providers and the WFU ISP (MCNC). We are closely monitoring this situation with MCNC engineers.
Mar 31, 13:16 EDT
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020
Resolved - This incident has been resolved.
Mar 28, 11:12 EDT
Investigating - WebEx is currently not allowing new recordings and reporting that we have hit our storage limit. Information Systems is investigating.
Mar 28, 10:37 EDT
Completed - The scheduled maintenance has been completed.
Mar 28, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 02:00 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 10:01 EST
Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - This incident has been resolved.
Mar 26, 13:30 EDT
Update - We are continuing to investigate this issue.
Mar 26, 12:04 EDT
Update - We are continuing to investigate this issue.
Mar 26, 12:01 EDT
Investigating - Google Apps are currently experiencing intermittent failures. This appears to mainly be affecting the east coast, but may also cause problems in other geographical regions as well.
Mar 26, 12:01 EDT
Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.