Wake Forest University
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 2024 - 02:00 EDT
Scheduled - The Workday monthly extended scheduled maintenance is currently in progress. This maintenance should be completed no later than 9:00 AM. We will provide updates as necessary.
Jun 15, 2024 02:00-09:00 EDT

About This Site

Welcome to WFU's Service Status Dashboard. Don't see an issue posted here? Contact IS Service Desk.

Please note, Saturday mornings are reserved for general systems maintenance. You may experience brief disruption of services between 7 a.m. and noon.

Network Operational
Wireless connectivity Operational
Wired connectivity Operational
Eduroam Operational
VPN ? Operational
Email Services Operational
G Suite Gmail Operational
Identity Operational
Account.wfu.edu ? Operational
Information Systems Operational
is.wfu.edu Operational
High-Performance Computing (HPC) DEAC Cluster ? Operational
OneWFU Operational
WIN ? Operational
AskDeac Operational
Software@WFU Operational
Computing - Windows OS Operational
Administrative Technology Under Maintenance
Banner Operational
Workday Under Maintenance
DeaconSpace ? Operational
Cognos Operational
CrashPlan Operational
AWS directconnect-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
Academic Technology Operational
Qualtrics Operational
VoiceThread Operational
Adobe Creative Cloud Operational
Canvas Operational
DegreeWorks Operational
Kaltura Operational
Turnitin Operational
Multimedia and Cable TV Operational
Cable TV Network Operational
WebEx Operational
Ditto (Wireless Screen Sharing) Operational
Google Meet Operational
Zoom Cloud Recording Operational
Zoom Meeting Telephony Services Operational
Zoom Zoom Meetings Operational
Zoom Web Portal Operational
Zoom Marketplace Operational
Telecom Operational
Unified Communications Manager (VoIP) Operational
Web Hosting Operational
users.wfu.edu Operational
cPanel Hosting Operational
groups.wfu.edu Operational
Main WFU Website (www.wfu.edu) Operational
File Shares ? Operational
Printing Operational
Students (PaperCut) Operational
Faculty and Staff Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workday Weekly Service Update Jun 22, 2024 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on May 01, 2024 - 10:51 EDT
Workday Weekly Service Update Jun 29, 2024 02:00-07:00 EDT
The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted on May 01, 2024 - 10:51 EDT
Past Incidents
Jun 15, 2024

Unresolved incident: Workday Monthly Extended Service Update.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - The Zoom for Google Workspace add-on is working and functioning as expected.
Jun 12, 16:35 EDT
Investigating - The Zoom / Google Calendar integration (Zoom for Google Workspace Add-on) is currently not connecting and is giving a "Failed to create conference" error message. We are currently working with the vendor to resolve this issue.

Currently, you will need to manually create a Zoom Meeting at wakeforest-university.zoom.us and add it to the Google Calendar event.

Jun 11, 15:42 EDT
Resolved - The issue with Canvas has been successfully resolved by Instructure. All Canvas functionality has been restored.
Jun 12, 14:17 EDT
Identified - Canvas (Instructure) has identified an issue and is in the process of implementing a fix. Canvas is currently not accessible.
Jun 12, 13:33 EDT
Monitoring - Canvas appears to be back up and running as expected. We will monitor to make sure there are no further issues. If you experience issues accessing Canvas, please contact the IS Service Desk.
Jun 12, 13:17 EDT
Investigating - Canvas is currently not responding and is inaccessible by all users. We are working with the vendor to resolve this issue.
Jun 12, 13:15 EDT
Completed - The scheduled maintenance has been completed.
Jun 12, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 09:30 EDT
Scheduled - rooms.wfu.edu / DeaconSpace will not be accessible as new integrations are being implemented. The service will be accessible by noon.
Jun 12, 09:28 EDT
Jun 11, 2024
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024
Completed - The scheduled maintenance has been completed.
Jun 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 02:00 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 10:48 EDT
Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024
Completed - The scheduled maintenance has been completed.
Jun 1, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 02:00 EDT
Scheduled - The Workday weekly scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 10:48 EDT