Investigating a problem with the DegreeWorks service.

Incident Report for Wake Forest University

Resolved

This incident has been resolved.

Posted Jan 26, 2021 - 12:59 EST

Update

We are continuing to monitor for any further issues.

Posted Jan 25, 2021 - 17:45 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 25, 2021 - 17:40 EST

Investigating

We're investigating reports of an issue with the DegreeWorks service. Some users may receive an "Access Denied" message during the login process. As a workaround please access DegreeWorks directly at dgw.win.wfu.edu/gateway (copy/paste in a new tab) instead of accessing the DegreeWorks service via WIN. We will provide more information shortly.

Posted Jan 25, 2021 - 13:32 EST

This incident affected: Academic Technology (DegreeWorks).